Caller's Zoom profile name/picture and extension number.Internal Zoom Phone user in the same accountĮxternal Zoom Phone that been added to contacts Caller verified icon (in certain scenarios).What's displayed in the inbound call notification

The name and number will vary based on if the caller is internal or external: Scenario Common to all scenarios: caller's name and numberĪll inbound call notifications display the caller's name and number. Note: To display items marked with an asterisk * in the following tables, your Zoom Phone admin must enable a policy setting. Prerequisites for inbound call notifications (client and app) Direct phone number or main company number.Common to all scenarios: caller's name and number.To change the ringtone for inbound calls, change the Ringtones option in your client/app settings.On the desktop client, you can accept or decline calls using keyboard shortcuts.You will not receive call notifications if you manually set your presence status to Do not disturb.The follow sections explain common scenarios and what's displayed in the Zoom Phone inbound call notification. Please note that once a new regular version will be released – you will be able to update to it.If you use the Zoom desktop client or mobile app to receive calls, Zoom displays caller information to help you identify how the caller was routed to your number (for example, direct number, company number, or call queue). Mac: open /Users//Library/'Application Support'/ViberPC > find VoiceEngine.log file Open the app and double check that the problem you experienced still occurs on this version If the issue still occurs, click Open Logs Folder button in Viber header > scroll down to find VoiceEngine.log file Email this file to with the subject: : Log file for case 454463300Īlternatively, you can use the following paths according your system to open the folder containing logs: If you are unable to download the version by clicking on the link, please copy and paste the link into your browser. Please follow these instructions to download & Install the debug version of Viber form here: This version tracks and logs Viber’s activity so that we can analyze these logs to identify why the problem you’re experiencing is occurring. To do so we need you to install a debug version of Viber on both mobile and DT devices. We want to investigate this issue further. Thank you for reporting your issue to us. I logged this with Viber and after weeks, got this response!

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